Shipping policy

Free shipping

Shipping is free on every order, with tracking included. There is no minimum spend.

Dispatch and delivery

  • Dispatch: within 1 business day after your order is placed (business days).
  • Delivery: 7–15 business days once dispatched.
  • Tracking: you receive a tracking link by email the moment your parcel leaves us.

Orders placed on a weekend or public holiday are dispatched on the next business day.

Delivery windows are estimates from our carriers, not guarantees. Weather, customs and peak periods can add a few days. If your tracking has not moved for 7 days, email us and we will chase it for you.

Where we ship

We ship internationally. Available destinations and any local charges are shown at checkout before you pay.

Duties and taxes

Any import duties or taxes charged by your country are set by your local authorities and are not included in the price you pay us. Where these apply, they are collected by the carrier on delivery.

Wrong address

Please check your address carefully at checkout. If you spot a mistake, email us straight away — we can usually correct it before dispatch. Parcels returned to us because of an incorrect address can be resent, though re-delivery may take longer.

Lost or damaged parcels

If your parcel is confirmed lost in transit, or arrives damaged, we replace it or refund it in full. Just email contact@cellumove.space with your order number.

Contact

Cellumove is operated by PAMHUN LLC.
Email: contact@cellumove.space
Website: cellumove.space

We answer every email, usually within one business day.